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8 July 2020 at 07 : 30 AM
Service in a New Era
SERVICE 101 By CONSTANTINE KOLITSAS For decades, the restaurant industry has measured, pondered, studied, and analyzed its service model, continually working to anticipate the needs of guests, and contemplating social trends, customer expectations, and evolving norms. And just when we think we’ve got a good handle on it, along comes a global ...
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8 July 2020 at 07 : 05 AM
Restaurant Spotlight
Nerai 55 E 54th St., New York, NY nerainyc.com By MICHAEL KAMINER What happens when a Greek restaurateur, an Italian-cooking chef, and a sushi maker move in under one roof? It sounds like a Food Network reality show. In fact, this unusual arrangement is happening in Midtown Manhattan. And it’s an ingenious example of how ...
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8 July 2020 at 07 : 41 AM
Η εστίαση στην Ελλάδα του COVID-19
ΤΗΣ ΤΖIΝΑΣ ΚΑΛΛΙΤΣΗ H ΕΣΤΙΑΣΗ ΣΤΗΝ ΕΛΛΑΔΑ, κυρίως κατά την τουριστική σεζόν, ήταν πάντα ένα δυνατό χαρτί για την οικονομία της χώρας. Όμως η πανδημία του COVID-19 ανέτρεψε το σκηνικό. Αρκετές ...
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8 May 2020 at 14 : 56 PM
Where We Are, and Where We’re Going
COVER STORY Six restaurateurs from across the United States spoke to us about how they are keeping their businesses alive and what they foresee for the year ahead. INTERVIEWS BY MICHAEL KAMINER GREEK COOKING has thrived over thousands of years. It has comforted generations through wars, plagues, and economic depressions. It’s warmed souls at ...
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8 May 2020 at 14 : 41 PM
A Chat with Diane Kochilas
The global ambassador for Greek cuisine shares her perspective on coming trends in our industry and how we can adapt. By Michael Kaminer FROM HER HIT PBS SERIES My Greek Table to award-winning cookbooks to popular cooking classes, Diane Kochilas has become a passionate global ambassador for Greek cuisine.Kochilas has also consulted to some of ...
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8 May 2020 at 14 : 27 PM
Restaurant Survival Guide
Valuable resources to help you through 2020. Small Business Guidance & Loan Resources The Small Business Administration is administering the loans under the CARES Act. Visit their site dedicated to helping businesses obtain the aid they ...
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6 April 2020 at 05 : 26 AM
Greek from Greece Raises the Bar
COVER STORY The Greek-sourced bakery-café franchise sets its sights on a national footprint. BY MARIA BENARDIS THE MARKET HAS BEEN FLOODED with fast-casual concepts over the course of the past five or ten years. Many adopt the Chipotle model, allowing guests to build their pita wraps or bowls as they pass along a line of ingredients, and ...
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6 April 2020 at 05 : 14 AM
Don’t Be Cheap
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach The title of this month’s column is a bit crass, but it fits because in it we will be addressing our instincts, which can sometimes be crass. As restaurant owners we understand that success is largely predicated on our ability to contain costs and squeeze as much value from every nickel ...
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6 April 2020 at 05 : 49 AM
Restaurant Spotlight
Agnanti 19-06 Ditmars Blvd., Astoria, NY agnantimeze.com When it opened its doors in 2002, Agnanti (a curious word that means “to gaze across,” according to the general consensus of our Greek wordie authorities) held a unique place on Astoria’s Greek restaurant landscape. Its menu was heavy with small plates and filled with ...
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6 April 2020 at 05 : 35 AM
Mama Jo’s: The Breakfast Cart That Conquered NYC
A conversation with street-food icon Joanna Despas. BY MARIA BENARDIS JOANNA DESPAS, better known as Mama Jo to her customers, has been cooking up a breakfast storm from her cart on the corner of 47th Street and Park Avenue in New York City for more than 35 years. Hers was one of the first breakfast carts in the city, and through the ...
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