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5 August 2018 at 10 : 56 AM
Your Employees are Your Greatest Asset
THE old adage says that a company’s greatest asset is its people, and this is especially true in the service business. With this as the case, it’s important that the adage isn’t just something that’s printed on an inspirational poster that’s framed in your office, but something that drives your daily behavior, informs your management style and is ...
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10 July 2018 at 15 : 21 PM
Restaurant Delivery: The Winds of Change
Change is a constant in nature and in life. And the question is never whether change is good or bad, but how effective we are in adapting to change. This is as true in business as it is in any other discipline or field. And the restaurant business is no different. Currently there is a Category Four Hurricane forming in the industry, and it’s time to take ...
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5 June 2018 at 14 : 08 PM
Sweat the Small Stuff
Customer Satisfaction Metrics In today’s hyper-competitive environment, it’s critical that your restaurant set itself apart from the competition. Unless you’ve got a unique concept that is practically a niche unto itself, you live the competition game every moment that you’re open. In the old days, a good restaurateur needed ...
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4 June 2018 at 11 : 23 AM
Greek Companies Featured in Estiator’s June Special
SPONSOR ALPHA TV SAT Special on Greek Products CRETAN MILL - ALMPANTAKIS S.A. olive oils ENTERPRISE GREECE S.A. agency/trade organization FIX HELLAS brewery GREAT FLAVORS dairy products, olive oil and olive products, nuts INAHOS SA DAIRY PRODUCTS yogurt, feta cheese, goat cheese, ...
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17 May 2018 at 10 : 18 AM
Briefs from Greece – May 2018
Kammenos: Nobody should dare challenge our sovereignty - They have seen it all - Too late for FYROM to join NATO - New ferry route linking the Ionian islands - A Mirage 2000-5 jet has crashed - Michalis Sallas for exit from the memorandum - ‘Hellenic Youth in Action’ Forum - A high surplus of 3.7% of the GDP - Residents tired of people ...
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17 May 2018 at 09 : 36 AM
Anti-Semites Now and Forever?
By NIKOS DIMOU I am tired of seeing Greece appearing last on all the international lists. Looking for a first place, I came upon a very unpleasant one. As supported by the evidence, we are the leaders in anti-Semitism across Europe. According to an ADL Global survey that was conducted in 2014, 69% of Greeks harbor anti-Semitic sentiments. This ...
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15 May 2018 at 15 : 41 PM
Closing Time
By Constantine N. Kolitsas, Consultant I had a client that was an absentee owner and was struggling to understand why sales in his restaurant had declined over ten percent year-over-year. He blamed it on a change of manager (an easy excuse), and, to some extent, that was true. But the real reason wasn’t so much because customers missed ...
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2 April 2018 at 00 : 57 AM
Briefs from Greece – April 2018
“Thousands of people in government positions”? - Government VP Dragasakis new Economy Minister - At least 15 dead in migrant boat - “Mini crisis” is over with AHEPA - Two Greek soldiers were arrested by Turkey - FIFA warning - Greece’s jobless rate jumps to 21.2 percent in fourth quarter - New religious instruction textbooks - ...
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2 April 2018 at 00 : 51 AM
3 Tactics For Training Restaurant Employees
By THERESA NAVARRA The best restaurant staff training is a blended strategy. After you’ve gone through the process of hiring restaurant employees, the last thing you want to do is face employee turnover from a shoddy staff training program. But you may not have the time to develop a full restaurant staff training plan, so if we had to narrow ...
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2 April 2018 at 00 : 23 AM
Payment Patterns of Restaurant Customers
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