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10 November 2017 at 10 : 14 AM
When a New Competitor Comes to Eat Your Lunch
■ By CONSTANTINE N. KOLITSAS, Consultant THE word on the street is that a new competitor is opening soon. He’s going to have a brand-new restaurant, his concept is almost identical to yours, and he’s going to be just down the street. What’s your plan? Almost ten years ago I was faced with this very scenario. Let’s take my ...
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10 November 2017 at 10 : 16 AM
Όταν ένας καινούργιος ανταγωνιστής έρχεται να σου φάει την μπουκιά από το στόμα
■ Tου ΚΩΝΣΤΑΝΤΊΝΟΥ Ν. ΚΟΛΙΤΣΑ ΣΤΗΝ πιάτσα ακούγεται ότι ένας καινούργιος ανταγωνιστής ανοίγει σύντομα το κατάστημά του. Θα έχει ένα ολοκαίνουργιο εστιατόριο, με εμπορική ιδέα σχεδόν ...
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10 October 2017 at 13 : 49 PM
Succession Planning: Preparing the Next Generation
■ By CONSTANTINE N. KOLITSAS, Consultant SO, you’ve worked hard for decades, and your children are coming of age and showing an interest in the family business. You’ve thought about this day for years, and you’ve been looking forward to it. But how have you been preparing for it? Too often, the children of restaurateurs go from ...
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10 October 2017 at 13 : 11 PM
Προνοώντας για την Διαδοχή: Προετοιμάζοντας την Επόμενη Γενιά
■ Tου ΚΩΝΣΤΑΝΤΊΝΟΥ Ν. ΚΟΛΙΤΣΑ ΩΣΤΕ δουλέψατε σκληρά για δεκαετίες και τα παιδιά σας ενηλικιώνονται και δείχνουν ενδιαφέρον για την οικογενειακή επιχείρηση. Σκεφτόσασταν αυτήν την μέρα για ...
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11 September 2017 at 09 : 28 AM
Cleanliness is Next to Godliness
■ By CONSTANTINE N. KOLITSAS, Consultant HOW important is a clean establishment to your efforts to grow or, at the least, retain business? Food is important – you have to have a menu that has food that people want, and the food has to taste good. Speed of Service is important – people have limited time and food is not always a leisurely ...
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3 August 2017 at 15 : 57 PM
Don’t Let Fast Casual Eat Your Lunch
■ By CONSTANTINE N. KOLITSAS, Consultant WHETHER you’re the manager of a diner, luncheonette, casual-dining or tablecloth restaurant, you have competition that’s eating your lunch, literally and figuratively. The rise of fast casual restaurants—fast food restaurants serving up higher-quality fare—has taken a bite off of everyone’s ...
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15 July 2017 at 18 : 09 PM
From Menu to Table
■ By CONSTANTINE N. KOLITSAS, Consultant Re-engineering and implementing menu changes is serious business. It’s not just a matter of seeing something on another restaurant’s menu and adding it to your own. That’s the easy way – and the way to eventually kill your food cost, confuse your customers, and get lost in the wider ...
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14 June 2017 at 17 : 23 PM
Curing Organizational Cancer
Just as a cancer in a human destroys its host from within, so too does a cancer in an organization. The difference is that a cancer in an organization is more readily cured. Every organization has them – negative employees that infect others around them. And that negativity can eventually destroy an organization completely. Restaurants have them ...
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11 May 2017 at 00 : 28 AM
Manage Your Perception
It may be cliché, but it’s true nonetheless: Perception is reality. You may be the most earnest, selfless, trustworthy, hardworking, well-intentioned person on the planet, but if you give the impression of being in it for yourself, then that becomes your truth. Like it or not. After all, no one has a window into your thoughts, so it’s your outward ...
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13 April 2017 at 19 : 28 PM
Change, and Cheese
No one likes change. We’re creatures of habit, and, given our druthers, we will always elect to keep things as they are. After all, it’s much easier to do what you know and what you’ve been doing for years or even decades. Yet change is one thing in life that is constant. And to sit back and let life pass you by without changing or adapting to ...
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