Browsing Tag 2021
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10 January 2021 at 08 : 50 AM
Starting Over
COVER STORY After a tumultuous year, our industry insiders preview 2021. By Michael Kaminer EVEN OUR WILDEST predictions couldn’t have captured what an insane year 2020 turned out to be. Now it’s time to look forward. What will our industry look like in 2021? How will customers behave? What will they want? Will the economy bounce back—or ...
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