Browsing Tag Constantine Kolitsas
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10 May 2022 at 05 : 27 AM
How Many Reservations Tonight, Hal?
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach To accept reservations or not to accept reservations: That’s not always a question. In the Information Age, that question takes on many nuances. But first let’s get to the existential question at hand… For certain restaurant types, it makes sense to not accept ...
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11 April 2022 at 09 : 42 AM
Where Pizza Is Greek
A look into New England–style pan pizza and its origins. By Constantine N. Kolitsas I live in Connecticut, the self-proclaimed pizza capital of the United States. Known for its general New England snobbery, it’s no surprise, then, that the state is home to some of the most vociferous pizza snobs. Over the last decade or two, those snobs have ...
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11 April 2022 at 09 : 30 AM
Tips for Dealing with Third-Party Partners
DELIVERY By CONSTANTINE N. KOLITSAS Maybe you’ve been on the fence about signing up with delivery partners, and maybe you’ve been dealing with them for years. In either case, the game has changed in the last year or so, and restaurants are not always getting the short end of the stick in the way they were when these companies first came on the ...
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11 April 2022 at 09 : 28 AM
Bringing It All Together
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach During the first six months of pandemic, most restaurant businesses were in survival mode, trying to figure out temporary strategies to keep the doors open and customers engaged. After that half year mark, it was becoming obvious that many of those temporary fixes would transition to ...
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10 March 2022 at 16 : 30 PM
Today’s Trend Is Tomorrow’s…
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach Some people will end that phrase with the word “joke” and others with the word “tradition.” Figuring out which trends will end up in the first category and which in the second can be tricky, but for observers of history, they can often be predicted. To be truthful with ourselves, we ...
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10 February 2022 at 08 : 39 AM
Know Thyself
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach In my life’s paths and experiences, I’ve come to understand that one of the most important keys to success is in understanding myself and being honest. Recently, entrepreneur maximus Elon Musk tweeted about what are known as the 50 cognitive biases, and in reading through them I ...
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10 February 2022 at 08 : 14 AM
Common Server Mistakes That Frustrate Your Guests
SERVICE 101 By CONTANSTINE N. KOLITSAS Some servers require very little training and grasp the tasks, priorities, and standards of table service quickly and profoundly. Others have spent decades in the business and still make the same mistakes over and over. Training is, of course, critical to drive your restaurant’s culture and minimize the ...
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11 January 2022 at 14 : 35 PM
Discounting Your Brand
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach When the competition for restaurant customers heats up, one of the strategies that many businesses adopt is to offer deep discounts to retain existing customers as well as to lure customers away from other establishments. For some businesses, this is a smart tactic, while for others it ...
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10 December 2021 at 07 : 14 AM
Wrestling with Technology
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach I just opened a new restaurant (my second Greca Mediterranean Kitchen + Bar). Opening a restaurant is never easy—there is construction, equipping, staffing, training, and marketing, and they all have their own headaches and challenges. But no headaches or challenges are as frustrating ...
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8 November 2021 at 06 : 53 AM
The Greatest Show on Earth
MANAGING FOR SUCCESS By CONSTANTINE N.KOLITSAS Business Coach The famous circus showman and business icon P.T. Barnum gave us the Greatest Show on Earth and, along with it, a bevy of great business quotes. While “There’s a sucker born every minute” is perhaps his most famous quote (and many scholars debate whether or not he actually uttered the ...
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