Browsing Tag Constantine Kolitsas
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10 October 2021 at 07 : 03 AM
Honesty Is the Best Policy
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach Abraham Lincoln once said, “No man has a good enough memory to be a successful liar.” By instinct I’m not a liar. But I’m human, and there are instances when I wonder if telling a mistruth wouldn’t be easier or more convenient than the truth, particularly when that ...
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11 September 2021 at 14 : 58 PM
How (and Why) to Be a Beloved Manager
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach Over the past several months, there has been a tectonic shift in the labor market. Spirited by the dearth of restaurant workers available to fill positions (due largely to outrageous unemployment benefits that make it more profitable to stay home than to return to work), restaurant ...
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9 August 2021 at 12 : 05 PM
Running a Smart Restaurant
COVER STORY A restaurant dummy’s guide to technology. By Constantine N. Kolitsas Technology is not the future. It’s the present. If you have any question about how technology touches every aspect of our lives, just take into account how your children (or grandchildren) spend more time interacting with a screen than they do ...
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9 August 2021 at 12 : 55 PM
The Future is Now
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach A couple of weeks ago, I purchased a new car. It’s been about ten years since I’ve bought a car. I put lots of miles on them, so a lease doesn’t pay, and because I’m a frugal restaurant guy, I like to get everything out of my purchases. And so, after putting about 300,000 ...
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10 July 2021 at 03 : 43 AM
American by Choice
COVER STORY A multigenerational look at Greek immigration through three lenses. By Constantine N. Kolitsas Every great power has relied on immigrant labor to do the hard work upon which its prosperity was built. This has been true since the time of the Egyptians, if not longer. In modern times, that immigration came not as a result ...
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10 July 2021 at 03 : 31 AM
And Then This Happened
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach It’s a tough labor market out there, and everyone knows it, or, at least everyone should know it. It’s all over the news. Reports indicate three open positions for every person on unemployment available to work. And the restaurant industry is among the hardest hit. This, of ...
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7 June 2021 at 04 : 38 AM
Public Safety and Personal Liberty
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach If you’re like me, you’re scratching your head, trying to figure out how to walk the fine political line that has emerged that seemingly pits public safety against personal liberty. Of course, I’m referring first and foremost to the debate over vaccinations (with mask wearing ...
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7 May 2021 at 04 : 42 AM
Vassilaros: Family, Business, and 100 Years in a Cup
COVER STORY Left: Andonis (Tonio) Vassilaros, John Moore and Alexandra Vassilaros By Constantine Kolitsas Estiator stops and smells the coffee with Alexandra Vassilaros and CEO John Moore. Estiator last visited Vassilaros & Sons two years ago, as the venerable New York coffee company was celebrating its centennial. At the time, ...
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7 May 2021 at 04 : 20 AM
Was the Cure Worse Than the Illness?
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach When the story of COVID-19 is told by some historian in the not-so-distant future, there will surely be lots of Monday-morning quarterbacking going on. And if the question posed in this column’s title could be construed literally, the metaphorical question also bears some ...
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16 April 2021 at 11 : 54 AM
Serving with Sincerity
MANAGING FOR SUCCESS By CONSTANTINE N. KOLITSAS Business Coach One thing I always teach my servers is to find the voice with which they are most comfortable and to use it with guests. The days when the quiet gentleman waiter spouting platitudes, “sirs,” and “madams” was the epitome of great restaurant service are over. It’s rare that ...
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