Browsing Tag Service
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8 July 2020 at 07 : 30 AM
Service in a New Era
SERVICE 101 By CONSTANTINE KOLITSAS For decades, the restaurant industry has measured, pondered, studied, and analyzed its service model, continually working to anticipate the needs of guests, and contemplating social trends, customer expectations, and evolving norms. And just when we think we’ve got a good handle on it, along comes a global ...
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